Customer Feedback !
|Below are E - Mails received from One World Trading
Customers from around the World.
|If you like our Customer
Service, Products and the way we do Business, please let us know.
|If you unsatisfied with
Customer Service, Products and the way we do Business, please let us
know so we can make it Right !
The Kites arrived today.
First I must say thank you personally for your help and
friendliness. You have made me very impressed with the way you do
business. Nothing is too much trouble for you.
The kites arrived very well protected in their box. You had taken a
great deal of trouble to pack them in plastic and then use tape to
keep them secure in their shipping box.
The kites are very well made. In fact they are the best I have seen
! I look forward to flying them but at the moment we have winds
which are too wild. I will try to make sure you get some pictures of
your kite flying above Durdle Door in Dorset, UK.
Dorset, U. K.
I just wanted to take a minute and say thank you for the wonderful
All 11 kites came in great shape and look fantastic! A couple I
bought more as a display, and they are absolutely beautiful. Your
shipping was superb and super fast [only 2 days from Texas to
Michigan], and the care you took in packaging was exceptional. Each
kite or maybe two kites together were individually wrapped.
Unbelievable. I will definitely order more Fighter Kites from you in
the future !
Have a great day.
Thomas Van Bruggen
Today, I got some Bansuris from you : one Jeff Whittier's flute and
one free Bansuri from your Old [Historical] Collection. This
afternoon, after some hours of playing, I discovered some important
things about the Bansuri. One was how lovely and peaceful the sound
of the Bamboo Flute is. Other was how amazing your work really is:
Through the Fine Flutes to Concert Flutes you change and improve the
quality of many lives around the world. My heart was pricked by your
extraordinary craft, books and music, so my way to thank you is
sharing this gift of life [and faith] with others.
Thanks a lot for your extraordinary kindness.
Mexico City. Mexico.
Several months ago, it suddenly occurred to me that I wanted to play
an Indian Bamboo Flute. I have no idea what caused me to think this,
except that the sound of the flute occurred to me during a
meditation session thus, I wanted to have access to such peaceful
feelings anywhere at any time. So I needed a flute of my own !! Even
just thinking about the sound resonating in my head and chest will
pull me back into a quieter state at any time during the day. I
found your company on-line and you and I had a series of e-mails
back & forth to help assure I purchased the right flute. And I feel
confident that the one we selected was right for me. My sister is a
concert flute player and repairs flutes as a side-line. When I asked
her to play my new instrument, she was immediately impressed. She
had played numerous other wooden flutes, but none were as playable,
as pleasant sounding as my New Bansuri. I've just ordered a second
flute, which is pitched a good deal lower. The anticipation of
receiving a second such instrument pleases me greatly. I'm grateful
for your help and for carrying several excellent lines of
instruments. You help bring peace into the world.
Westchester, PA. USA.
|I am a long time student
of Yoga and Meditation. I have been a professional musician for many
years and play a Concert Silver Flute, Recorders, Irish Whistles,
Pan Pipes, and the Chinese Xiao and Dizi.
After becoming interested in playing the Bansuri flute, I was
encouraged to purchase my 1st flute from One World Trading by my
teacher, Steve Gorn. I received my flute in excellent condition and
the sound the flute was better than any flute I had ever heard
before. It was rich sounding. As my experience progressed, I became
sure that #1 I needed to purchase a whole set of flutes and #2, that
I would purchase them from Kirti. Why ? My life has been given to
dharma and it is rare to find someone who not only has the highest
quality flutes but also someone who has given me great guidance in
the selection of purchasing my flutes, even if it meant that I would
purchase one of the flutes that was cheaper in price. I have to this
date purchased around a dozen flutes from Kirti ..... if I wasn't
satisfied with a particular flute, Kirti readily sent me a exchange
flute immediately. I am now the proud owner of flutes from both
Pratap Gujar and Subash Thakur.
I will continue to purchase any future flutes from Kirti, as I want
to support how a dharmic business should be run and also because I
know that I will continue to experience the consistent quality of
service that Kirti always provides.
Kirti is a true man of integrity and his products are of the highest
With Great Respect,
NY City, NY. USA.
|I am a Professional Jazz
Bassist and Shakuhachi Player near Washington, D.C., who has loved
Indian music for many years. Last year, I bought a Fusion Bansuri
as a gift for a teacher and unexpectedly sparked my own desire to
play the instrument. On the beginning leg of my Bansuri path, Kirti
L. Shah has become my most trusted resource. I have now bought three
additional Subhash Thakur Bansuri from Kirti. All are simply
magnificent instruments. Beautifully crafted and tuned with a sound
that simply inspires me every time, I pick them up.
So, if you are in the market for a Bansuri, look no further than
One World Trading and Kirti L. Shah. His personalized customer service
and attention to detail are absolutely first rate. I dare say it,
fearing his prices will go up, but these superb Bansuri are
also a terrific bargain !
Thanks Kirti, you've earned a customer for life !
Fairfax, VA. USA.
|A quick note of thanks for my recent experience with
one-world-trading.com and the kites, I bought.
First, I'd like to laud Kirti, for your incredible integrity and
flawless execution of our e-commerce transaction. I ordered the
Fusion and Fusion Buka Fighters on September 17, 2007 and
received a confirmation E-Mail within an hour. The tone of your
E-Mail and the quickness of your reply convinced me of your
integrity and commitment to a
online transaction. My experience was certainly that.
I received my kites on September 21, 2007 and they are
beautiful. I wouldn't hesitate to purchase anything from your
site or to recommend you to others.
I wanted to also thank Bruce Lambert, from the
incredible design of Fusion Fighters. I was a little daunted at
putting my own bridles on but the PDF File, complete with
mounting template, made it so easy. I'd set aside an hour to do
it but finished a Fusion Fighter and a Buka in about 20 minutes.
I just got out to fly them for the first time, yesterday.
WOW ! I was a little afraid of it but the Fusion Buka is a lot
of fun and so quick that it made me look like I knew what I was
doing when, in fact, I was just trying to keep it out of the
trees. Thank you for the contribution of your design and the
documentation that made the Fusion Kites such a rewarding
Kirti and Bruce, you have both added immensely to my
pleasure where fighter kite flying is concerned.
San Diego, CA. USA.
|Greetings Kirti :
I have received the Beautiful Fusion Flute, you sent me. The
instrument is fantastic. My intial attempts have been fairly
successful in that I have been able to reach notes throughout
the first 2 Octaves. So I feel confident that some focused
practice will ultimately allow me to play each note cleerly and
My first impression is that the flute moves very easily between
octaves, the sound is crisp and clear. I think the fit of the
flute is good . Only slight stretching and adjusting is while
plaing is needed.
Thank You very much for providing me with such a beautiful and
well crafted Flute.
Guerneville, CA. U.S.A.
|I have known Kirti L.
Shah and One World Trading. for a couple of years now, and would
like to share some of my thoughts. I have been involved with
music and musical instruments for close to fifty years. For ten
years I was a flute maker of concert quality instruments; mostly
Native American Flutes with some excursions into end blown
flutes of China, South America, and Japan. These days, I
dedicate myself to playing the Bansuri and the study of Indian
Kirti L. Shah has proven to be an invaluable and essential part
of this journey. The short answer: he has been a God-sent and a
I am very particular about flutes and Kirti, has surprised me
time and time again, with his willingness and eagerness to go
the extra mile. Additionally, he has worked with me on some of
my limitations to an extent that is way beyond that of the usual
seller/client relationship. The flutes that I have, I have
because of Kirti's exceptional nature and spirit - not merely
because he has flutes to sell.
A man of honor, respect, integrity, and generosity. Kirti Shah
is clearly a rarity - I feel quite fortunate to have found
him. It is obvious that this is not just a business to him,
there is a passion and love for the flute; an abiding care for
people; and perhaps something akin to a vocation or calling.
In many old cultures, there is a recognition of the 'sacredness'
of the flute. In Hindu culture it is said that the Bansuri is
God's instrument and that God chooses those who are to be a part
of it. I believe that Kirti L. Shah is one such man. His person
and actions embody the heart and spirit of the flute.
So, why is it important to buy flutes from such a person?
Bamboo flutes are organic; no two alike and some are better than
others. Even among the top makers there is a variety of
quality. Most people do not have the option of traveling to a
source of flutes and auditing a selection themselves. Buying
instruments on-line is an excursion into the unknown: It is
important to know that a flute purveyor is trustworthy as well
His discovery of a large cache of 'old flutes' has been a
blessings to many in the Bansuri community. Some of these
flutes are quite nice - I have several. The sound of old bamboo
is smooth and sweet - if it were a taste it would be like aged
With much gratitude, good hopes and prayers for Kirti and his
Flute Maker and Musician.
Eugene, Oregon. U.S.A.
|Kirti, I want to thank
you for providing such good service in mailing me the kites I
ordered. The kites are great .... better than I ever expected
and they arrived so quickly ...... and your prices are so
reasonable ! Many Thanks for providing such good products and
service ..... I really appreciate it !
Yakima, Washington. U.S.A.
|Kirti, Just wanted to
take a minute and say thank you for the wonderful kites. All 11
kites came in great shape and look fantastic ! A couple ... I
bought more as a display, and they are absolutely
beautiful. Your shipping was superb and super fast [only 2 days
from Texas to Michigan], and the care you took in packaging was
exceptional. Each kite or maybe two kites together were
individually wrapped. Unbelievable. I will definitely order more
fighter kites from you in the future !
Have a Great Day !
Thomas Van Bruggen
Muskegon, Michigan. U.S.A.
|As a concert-recording
artist in the field of European Contemporary Classical Music, I
have had the honor of working with some of the greatest artists
in the world today. While the majority of my experiences have
been here in the West, I can say that on occasion there is the
opportunity to encounter an individual whose honor and integrity
are without borders. Kirti Shah is one such man, possessing an
integrity as timeless and profound as the tradition he
The element of quiet trust Mr. Shah bestows upon each client as
part of the process of choosing an instrument, imparts an
essence of reverence and sanctity reminiscent of times past,
where all where treated with the respect of artists and trusted
equals. Much could be learned from this man in this day and age.
As an established performer and recording artist of 26+ years, I
can personally attest as to the quality of instruments Mr. Shah
offers. With the highest regard given to the individual “fit” of
each bansuri to the prospective new owner, Mr. Shah represents
the mark that all artisans SHOULD aspire. Anyone in the market
for a new or vintage bansuri, whether first-time buyer or
seasoned virtuoso, would be foolish not to take into account the
considerable knowledge, insight and resources of Kirti Shah.
With all best wishes and much continued success. Be well.
The Maurice Abravanel Visiting Distinguished Composers Series.
Canyonlands New Music Ensemble.
Utah Symphony Orchestra.
|"One World Flutes is
an exceptional resource for excellent, fine quality bansuri flutes
and a various froms of world music - from ambient and meditative
to world fusion. They are prompt, responsive to customer feedback
and always a joy to deal with.
I cannot recommend them highly
Dr. Michael DeMaria.
Psychologist, Author and Recording Artist.
|Not only are One
World Bansuri Flutes an exceptional instrument at a great value,
Kirti Shah is a man of honor and a wonderful human being. If you
do not get the flute that is right for you on the first time
around, he will immediately work on getting you a flute that is
most suitable for you. This is a very rare thing in this day and
age to have such a commitment to his customers.
Canyon Records Recording Artist / World Flutes Specialist.
|I purchased a handful
of bamboo flutes from One World Flutes last year in low, middle
and high ranges. I am very pleased with their sound and play-ability. I use them to double with, along side my main instrument,
Native American Flutes ... adding to a world flute collection. The
best thing is that Kirti allowed me to play them before
purchasing. Very helpful - Very cool.
Be Blessed !!
"Thank you, Kirti ! I am really enjoying my Bansuris. Kudos on your
Dr. Kathleen Joyce - Grendahl.
Hello Kirti: I would like to thank you so much for
the very personalized recent transaction. Though I have some
experience with other flutes, I am a newcomer to the Bansuri
Flutes. You were most gracious in helping me out, and took the
time answering all my questions, and your replies to my emails
were without exception always answered so very promptly. You were
incredibly quick in shipping, and overall as good of a person to
do business with on the internet as anyone I've ever done business
with. Your flutes, by the way are great ! Will continue doing
business with you in the foreseeable future ! Thanks so much for
Atlantic Beach, Florida.
Many thanks and praise to Kirti on a great website
and business ! I ordered a Pandit G. S. Sachdev Special Edition
Flute from One World Trading on Monday night and it went in the
mail promptly on Tuesday and it arrived in my mailbox Thursday
morning! Kirti, was very responsive in helping me find the right
flute case and letting me know the status of my order. This is all
secondary, of course, to the product, which is a high quality
Bansuri at the best price I could find. I look forward to many
years of inspired playing. Taken together I would highly
recommend One World Trading to all those looking for Indian flutes
and music, and I am sure that I will be purchasing more from Mr.
Shah soon !!!
New York, NY.
I am very pleased with my One World Flutes
experience ! My order was processed the same day and shipped the
next. Kirti, the owner, was in constant contact about the status
of the shipment. The flute was well packaged and when I opened it,
I was delighted to see what a beautiful instrument, world class I
had purchased ! I have found One World Flutes, to be
perhaps the finest musical instrument distributor with whom I have
worked. I would recommend One World Flutes to anybody!
Richard B. Ball.
aka Dr. IGG!'s brother.
www.beforetherainband.com ..... Before
the Rain, Aggressive World - Beat Jazz.
|"My name is Erika and
I am a Native American Flute musician and teacher. I ordered my
first Bansuri flute from One World Flutes and was very happy with
the prompt & personable service I received. Because this was my
first Bansuri flute, I had several questions about what key to
order, the size and spacing of the finger holes, etc. Kirti, was
very helpful and responsive to all my questions. I ended up
ordering the Professional C n and was thrilled to begin playing
it 3 days later! I absolutely love this flute - the tone is
wonderful and clear and really enjoy the unique sound it
creates. I will definitely order more Bansuri Flutes from One
World as the quality, service and price are unbeatable !"
Durango, Colorado. U.S.A.
|"My experience with One World Trading
was very gratifying. I needed help choosing a flute and received
much help from Kirti. My email questions were answered very
quickly and shipment was very fast. I highly recommend this
website for Bansuri Flutes and music."
San Jose, California. USA.
|I began communication
with Kirti Shah from One World Trading, as I was looking for a Big
Size C# Bass Flute. I was immediately suggested on the options
and later was also advised on the kind of flute which I should go
for. I ended up picking 2 marvelous flutes at a very reasonable
price and well within my budget.
The delivery, response and advise was extremely professional,
Kirti also offered me sound advise on flute maintenance. My
entire experience with One World Trading has has been a very
trustworthy and gratifying one. For sure this sincerity and
dedication is bound to get many more happy customers. Wishing
Kirti and One World Trading lots of success.
Best Wishes !!
|Buying the Bansuri
Guru CD-ROMs at One World Trading .Excellent communication with
Kirti, and he gives always a good advice.You can buy with trust
and that is getting very rare on the Internet these days! I will
surely buy some bansuri flutes in the future. [And did you check
the great bansuri cases?] Highly recommended!
Leuven, Belgium [Europe]
|"I must tell you that
I was impressed with my first dealing with One World. I got an
immediate response to my order, to confirm my address, and I
received the kites 2 days later. It is very cold here, so I have
not had a chance to try them out, but they look great [especially
considering the low prices!]. I'll let you know how they fly as
soon as the weather breaks."
Editor - Publisher. " Kiting " Magazine.
|"I bought a Bansuri
Flute from One World Flutes on the advice of a friend, the owner Kirti, took time and patience advising me and informing me about
the properties of his flutes. He sent me flutes to try and I am
extremely satisfied with the concert flute he eventually sold me I
have never had a better buying experience, especially since I live
3000 miles away. I can thoroughly recommend Kirti Shah and One
World Flutes to anyone contemplating buying a flute."
Vancouver, British Columbia. Canada.
|One World Trading is a
GREAT site for purchasing Indian Classical Music CD's. Kirti, is
a FANTASTIC person to deal with and was very knowledgeable about
the music on the website. The service was EXTREMELY fast. All my
transactions went very smoothly. I wish all my internet dealing
were this easy. I highly recommend "One World Trading".
Ronkonkoma, New York.
I'm really really happy that I have the C D 'Bombay Lounge' now. I have been listening to it since it came.
Not to forget your quick service, that I really appreciate and am
100% satisfied with your prompt. I would definitely get in touch
with you for my further audio C D purchases. Thanx a tonn !
Oklahoma City, Oklahoma. U.S.A.
|G'Morning Kirti :
Just a note to let you know that the Fighter Kites all 7 and I are
doing very good.
The instructions on how to bridle them with the included line
works like a charm , they fly right out of my hand first try. The
Mylar is a lot tougher then one might think and by putting a roll
of scotch tape in my repair kit I'm in business even after
getting them out of the trees. I have added a loop to the bottom [scotch taped it on] so I can add a tail for the kids. Sure
makes the kites stable.
The fighters are a great kite to have at the ready in my truck,
get to fly whenever, wherever.
Great kites at a great value and good service too !!
Blanco, Texas. U.S.A.
|"My experience with
One World Kites was outstanding. All products were shipped and
received very quickly, included extra bonus items, and always came
with helpful instructions, personally written for me by Kirti. He
was also very quick to find products I was looking for, and
extremely responsive to any questions I had. I can't think of a
better place to buy (and learn about) traditional fighter kites."
Moorhead, Minnesota. U. S. A.
|I have two of One
World Flutes. I love them. As soon as I opened the package and unwraped them and started to play I was making music. They are so
easy to play and the sound is warm and relaxing. I have lots of
Native American Flutes. My Bansuris are my new favorite flutes !
Dallas, Texas. U.S.A.